Customer Reviews – NEW!

This is a new feature on our website. Please rate our service, our products and our installation process. If you care to elaborate, please tell us more about your new metal roof in the “General Comments” section. Thank you!

 

4.9
Rated 4.9 out of 5
Excellent92%
Very good8%
Average0%
Poor0%
Terrible0%

Metal Roof Outlet -
Cambridge
Customer

Date:
December 1, 2022
Comment:

What a transformation! We had our Tilcor charcoal metal shingles installed last week and looks fantastic. A crew of six started installing early in the morning and finsihed by the end of that same day. Amazing! Everyone, from Mike the salesperson to Jason who booked the install and Abes team who installed the roof were very curteous and professional. Quality people, quality product, quality results! Thank you!

Owner's Reply:

Response from Metal Roof Outlet

Hi Doug, Thank you for your 5 star review.

We are glad you are happy with the results! Thank you for trusting Metal Roof Outlet from product choice to installation. Tilcor’s charcoal metal looks great!

Product Satisfaction:
Rated 5 out of 5
Sales and Customer Service:
Rated 5 out of 5
Installation Process:
Rated 5 out of 5
Web Review from -

Doug Eagles

Metal Roof Outlet -
Scotland Ontario
Customer

Date:
November 21, 2022
Comment:

We worked with Jeff, Josh and their installers to help complete our project under a strict time line. Having worked with many contractors over the years, you learn that this may not always be possible even though a promise is made. Well… this company not only did a great job for us at Flux Brewing Co. They completed the project well before the the agreed completion date!

We are eager and happy to work with this group again soon! Thanks everyone!

Owner's Reply:

Response from Metal Roof Outlet

Hi Darren (IW Design Corp),

Thank you for your 5 star review and comments! We are glad you were pleased with the process and look forward to working with you again.

Product Satisfaction:
Rated 5 out of 5
Sales and Customer Service:
Rated 5 out of 5
Installation Process:
Rated 5 out of 5
Web Review from -

IWDesign

Metal Roof Outlet -
Kitchener
Customer

Date:
November 21, 2022
Comment:

Our charcoal roof was completed last week. We received notice a week earlier to indicate the product would come and work to follow shortly thereafter. The two gentleman worked tirelessly, kept the job site very clean and were prompt to start ever morning. It is too early to indicate how the roof will do, but the process of installation was done very well.

Owner's Reply:

Response from Metal Roof Outlet

Hi Dr. Robert Kniess,

Thank you for your review and comments! We are glad to hear you are pleased with the installation.

Product Satisfaction:
Rated 5 out of 5
Sales and Customer Service:
Rated 4 out of 5
Installation Process:
Rated 5 out of 5
Web Review from -

Dr Robert Kniess

Metal Roof Outlet -
Walkerton
Customer

Date:
November 7, 2022
Comment:

We had the Tilcor (charcoal blend) installed today. The crew that installed it were top notch and very proficient. Answered all our questions, done and cleaned up in one day. Great job cleaning up. Couldn’t be happier with them and our experience with the folks at Metal Roof Outlet. Roof looks great.

Thank you!

Owner's Reply:

Response from Metal Roof Outlet

Hi Deb and Don,

Thank you for your 5 star review! We are so glad to hear you had a great experience and your roof looks great!

Product Satisfaction:
Rated 5 out of 5
Sales and Customer Service:
Rated 5 out of 5
Installation Process:
Rated 5 out of 5
Web Review from -

Deb and Don

Metal Roof Outlet -
Simcoe Ontario
Customer

Date:
August 23, 2022
Comment:

Beautiful job..cleaned up everything..fast and efficient.

Owner's Reply:

Response from Metal Roof Outlet

Hi Barb,

Thanks so much for your 5 star review! We’re glad the installation process went smoothly. We hope you enjoy your metal roof for years to come!

Product Satisfaction:
Rated 5 out of 5
Sales and Customer Service:
Rated 5 out of 5
Installation Process:
Rated 5 out of 5
Web Review from -

Barb

Metal Roof Outlet -
Kitchener
Customer

Date:
August 23, 2022
Comment:

We had a black (charcoal) Tilcor roof installed and we couldn’t be happier with our experience with the folks at Metal Roof Outlet. The product looks great too.

Owner's Reply:

Response from Metal Roof Outlet

Thank you Carl! We’re pleased to hear you love your new metal roof – you’ll love it for years to come!

Product Satisfaction:
Rated 5 out of 5
Sales and Customer Service:
Rated 5 out of 5
Installation Process:
Rated 5 out of 5
Web Review from -

Carl

Metal Roof Outlet -
Walkerton
Customer

Date:
August 23, 2022
Comment:

The whole process was great.

We had a great job done on our split level home by Ben and his crew.

Professional job – done and cleaned up all in 1 day.

Thnx Metal roof outlet.

Bill

Owner's Reply:

Response from Metal Roof Outlet

Thank you Bill and Sherry for your review! We’re happy you’re happy 🙂

Product Satisfaction:
Rated 5 out of 5
Sales and Customer Service:
Rated 5 out of 5
Installation Process:
Rated 5 out of 5
Web Review from -

Bill and Sherry

Metal Roof Outlet -
Strathroy
Customer

Date:
June 22, 2022
Comment:

We had major issues with another roofer and needed someone else to do our roof. We met with Mike Cosyns and hired Metal Roof Outlet immediately that day.

The product is fantastic and the install crew even better. I think the days they chose, were the hottest on record for some time.

Thank you Metal Roof Outlet for making our roofing experience a good one! We wood recommend this company to anyone.

Owner's Reply:

Response from Metal Roof Outlet

Hi Deb & Don – Thank you for the kind review. We are certain you will love your new metal roof for years to come!

Product Satisfaction:
Rated 5 out of 5
Sales and Customer Service:
Rated 5 out of 5
Installation Process:
Rated 5 out of 5
Web Review from -

Deb & Don Albrechtas

Metal Roof Outlet -
Belmont
Customer

Date:
June 21, 2022
Comment:

Everything went as planned. They arrived right on time. almost finished the job in one day, with a little finish-up the following day.

The roof looks wonderful, better than I had hoped.

Dave M.

Owner's Reply:

Response from Metal Roof Outlet

Thank you, Dave – the team said your roof turned out great!

Product Satisfaction:
Rated 5 out of 5
Sales and Customer Service:
Rated 5 out of 5
Installation Process:
Rated 5 out of 5
Web Review from -

David McKenna

Metal Roof Outlet -
Blyth
Customer

Date:
June 21, 2022
Comment:

We visited Show room last fall, decided on the Metal Roofing that we liked. Met with Rick Brewer to discuss and receive quote. The installation crew were exceptional . The product the Company and all the personal have been 100% in there commitments. Thank you!!

Owner's Reply:

Response from Metal Roof Outlet

We love to hear reviews like this. Thank you John & Beverley!

Product Satisfaction:
Rated 5 out of 5
Sales and Customer Service:
Rated 5 out of 5
Installation Process:
Rated 5 out of 5
Web Review from -

R John & Beverley Elliott

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