Customer Reviews – NEW!

This is a new feature on our website. Please rate our service, our products and our installation process. If you care to elaborate, please tell us more about your new metal roof in the “General Comments” section. Thank you!

 

4.9
Rated 4.9 out of 5
Excellent92%
Very good8%
Average0%
Poor0%
Terrible0%

Metal Roof Outlet -
Sarnia
Customer

Date:
June 23, 2023
Comment:

The Roof looks great & the installers did a great job – done in one day before the rain came and their clean up was great – highly recommend

Owner's Reply:

Response from Metal Roof Outlet

Hi Jim & Mel

Thanks so much for your review and recommendation. We’re so glad you’re happy with your new metal roof!

Product Satisfaction:
Rated 5 out of 5
Sales and Customer Service:
Rated 5 out of 5
Installation Process:
Rated 5 out of 5
Web Review from -

Jim & Mel

Metal Roof Outlet -
Aylmer
Customer

Date:
June 7, 2023
Comment:

Great people, great service, very professional – looks like a new house, thanks guys.

Owner's Reply:

Response from Metal Roof Outlet

Hi Ron,

Thank you for your review and kind comments. We’re glad you’re happy with your new metal roof!

Product Satisfaction:
Rated 5 out of 5
Sales and Customer Service:
Rated 5 out of 5
Installation Process:
Rated 5 out of 5
Web Review from -

Ron & Gail McMillan

Metal Roof Outlet -
London
Customer

Date:
May 29, 2023
Comment:

Replaced our wind-damaged shingle roof with a metal shingle roof by Metal Roof Outlet. Our realtor recommended them to us and we’re happy we called. Their quote for a metal-style shingle was very competitive with other London-area metal roofers. And they managed to complete the job in a day. Happy with the work and look thus far – time will tell if the product (Tilfcor CF shingles) will last but I am comfortable with what was done and would recommend this company for metal roofing.

Owner's Reply:

Response from Metal Roof Outlet

Hi Jeff,

Thanks so much for your review and recommendation!

Product Satisfaction:
Rated 5 out of 5
Sales and Customer Service:
Rated 5 out of 5
Installation Process:
Rated 5 out of 5
Web Review from -

Jeff B.

Metal Roof Outlet -
Chatham
Customer

Date:
May 29, 2023
Comment:

Awesome installation crew. The guys know their stuff. The weather cooperated and cleanup was complete within 5 hours. The roof looks great and should add to the resale value.

Dano

Owner's Reply:

Response from Metal Roof Outlet

Hi Dano,

Thanks for your review and kind comments!

Product Satisfaction:
Rated 5 out of 5
Sales and Customer Service:
Rated 5 out of 5
Installation Process:
Rated 5 out of 5
Web Review from -

Dano

Metal Roof Outlet -
Chatham, ON
Customer

Date:
May 4, 2023
Comment:

From the quote to looking at samples, Mike walked us through the process. Installation date was set up quickly and supplies delivered. Installation team took a few days as we had some rain. We love the finished product and will enjoy it for years Thank you!!

Owner's Reply:

Response from Metal Roof Outlet

Hi Jim & Stacey,

Thanks so much for your 5 star review! We are so glad to hear you love your new roof!

Product Satisfaction:
Rated 5 out of 5
Sales and Customer Service:
Rated 5 out of 5
Installation Process:
Rated 5 out of 5
Web Review from -

Jim & Stacey

Metal Roof Outlet -
Dutton
Customer

Date:
April 19, 2023
Comment:

Mike was great at explaining the product and installation process and was straight up and honest. Once paper work was signed, order was placed and materials delivered to my door in 2 weeks. The install crew was out next day and went straight to work. I left for work with an old roof and came home to a brand new metal roof and no mess left behind. The install crew did a GREAT job.

I would recommend Metal Roof Outlet to anyone who wants a great roof at a great price– and offer great service.

Owner's Reply:

Response from Metal Roof Outlet

Thank you for your review and kind comments James. We are glad your like your new metal roof!

Product Satisfaction:
Rated 5 out of 5
Sales and Customer Service:
Rated 5 out of 5
Installation Process:
Rated 5 out of 5
Web Review from -

James

Metal Roof Outlet -
Cambridge
Customer

Date:
December 1, 2022
Comment:

What a transformation! We had our Tilcor charcoal metal shingles installed last week and looks fantastic. A crew of six started installing early in the morning and finsihed by the end of that same day. Amazing! Everyone, from Mike the salesperson to Jason who booked the install and Abes team who installed the roof were very curteous and professional. Quality people, quality product, quality results! Thank you!

Owner's Reply:

Response from Metal Roof Outlet

Hi Doug, Thank you for your 5 star review.

We are glad you are happy with the results! Thank you for trusting Metal Roof Outlet from product choice to installation. Tilcor’s charcoal metal looks great!

Product Satisfaction:
Rated 5 out of 5
Sales and Customer Service:
Rated 5 out of 5
Installation Process:
Rated 5 out of 5
Web Review from -

Doug Eagles

Metal Roof Outlet -
Scotland Ontario
Customer

Date:
November 21, 2022
Comment:

We worked with Jeff, Josh and their installers to help complete our project under a strict time line. Having worked with many contractors over the years, you learn that this may not always be possible even though a promise is made. Well… this company not only did a great job for us at Flux Brewing Co. They completed the project well before the the agreed completion date!

We are eager and happy to work with this group again soon! Thanks everyone!

Owner's Reply:

Response from Metal Roof Outlet

Hi Darren (IW Design Corp),

Thank you for your 5 star review and comments! We are glad you were pleased with the process and look forward to working with you again.

Product Satisfaction:
Rated 5 out of 5
Sales and Customer Service:
Rated 5 out of 5
Installation Process:
Rated 5 out of 5
Web Review from -

IWDesign

Metal Roof Outlet -
Kitchener
Customer

Date:
November 21, 2022
Comment:

Our charcoal roof was completed last week. We received notice a week earlier to indicate the product would come and work to follow shortly thereafter. The two gentleman worked tirelessly, kept the job site very clean and were prompt to start ever morning. It is too early to indicate how the roof will do, but the process of installation was done very well.

Owner's Reply:

Response from Metal Roof Outlet

Hi Dr. Robert Kniess,

Thank you for your review and comments! We are glad to hear you are pleased with the installation.

Product Satisfaction:
Rated 5 out of 5
Sales and Customer Service:
Rated 4 out of 5
Installation Process:
Rated 5 out of 5
Web Review from -

Dr Robert Kniess

Metal Roof Outlet -
Walkerton
Customer

Date:
November 7, 2022
Comment:

We had the Tilcor (charcoal blend) installed today. The crew that installed it were top notch and very proficient. Answered all our questions, done and cleaned up in one day. Great job cleaning up. Couldn’t be happier with them and our experience with the folks at Metal Roof Outlet. Roof looks great.

Thank you!

Owner's Reply:

Response from Metal Roof Outlet

Hi Deb and Don,

Thank you for your 5 star review! We are so glad to hear you had a great experience and your roof looks great!

Product Satisfaction:
Rated 5 out of 5
Sales and Customer Service:
Rated 5 out of 5
Installation Process:
Rated 5 out of 5
Web Review from -

Deb and Don