Customer reviews

Note: Metal Roof Outlet will share your review publicly, using either your real name or your name as entered into the “Display Name” field below. Your email may be used to contact you regarding any concerns raised in your review, but will not be shared or disclosed. If you have any concerns, please contact us or read our privacy policy.

Metal Roof Outlet -
Dutton
Customer

Date:
April 19, 2023
Comment:

Mike was great at explaining the product and installation process and was straight up and honest. Once paper work was signed, order was placed and materials delivered to my door in 2 weeks. The install crew was out next day and went straight to work. I left for work with an old roof and came home to a brand new metal roof and no mess left behind. The install crew did a GREAT job.

I would recommend Metal Roof Outlet to anyone who wants a great roof at a great price– and offer great service.

Owner's Reply:

Response from Metal Roof Outlet

Thank you for your review and kind comments James. We are glad your like your new metal roof!

Product Satisfaction:
Rated 5 out of 5
Sales and Customer Service:
Rated 5 out of 5
Installation Process:
Rated 5 out of 5
Web Review from -

James

Metal Roof Outlet -
Cambridge
Customer

Date:
December 1, 2022
Comment:

What a transformation! We had our Tilcor charcoal metal shingles installed last week and looks fantastic. A crew of six started installing early in the morning and finsihed by the end of that same day. Amazing! Everyone, from Mike the salesperson to Jason who booked the install and Abes team who installed the roof were very curteous and professional. Quality people, quality product, quality results! Thank you!

Owner's Reply:

Response from Metal Roof Outlet

Hi Doug, Thank you for your 5 star review.

We are glad you are happy with the results! Thank you for trusting Metal Roof Outlet from product choice to installation. Tilcor’s charcoal metal looks great!

Product Satisfaction:
Rated 5 out of 5
Sales and Customer Service:
Rated 5 out of 5
Installation Process:
Rated 5 out of 5
Web Review from -

Doug Eagles

Metal Roof Outlet -
Scotland Ontario
Customer

Date:
November 21, 2022
Comment:

We worked with Jeff, Josh and their installers to help complete our project under a strict time line. Having worked with many contractors over the years, you learn that this may not always be possible even though a promise is made. Well… this company not only did a great job for us at Flux Brewing Co. They completed the project well before the the agreed completion date!

We are eager and happy to work with this group again soon! Thanks everyone!

Owner's Reply:

Response from Metal Roof Outlet

Hi Darren (IW Design Corp),

Thank you for your 5 star review and comments! We are glad you were pleased with the process and look forward to working with you again.

Product Satisfaction:
Rated 5 out of 5
Sales and Customer Service:
Rated 5 out of 5
Installation Process:
Rated 5 out of 5
Web Review from -

IWDesign

Metal Roof Outlet -
Kitchener
Customer

Date:
November 21, 2022
Comment:

Our charcoal roof was completed last week. We received notice a week earlier to indicate the product would come and work to follow shortly thereafter. The two gentleman worked tirelessly, kept the job site very clean and were prompt to start ever morning. It is too early to indicate how the roof will do, but the process of installation was done very well.

Owner's Reply:

Response from Metal Roof Outlet

Hi Dr. Robert Kniess,

Thank you for your review and comments! We are glad to hear you are pleased with the installation.

Product Satisfaction:
Rated 5 out of 5
Sales and Customer Service:
Rated 4 out of 5
Installation Process:
Rated 5 out of 5
Web Review from -

Dr Robert Kniess

Metal Roof Outlet -
Walkerton
Customer

Date:
November 7, 2022
Comment:

We had the Tilcor (charcoal blend) installed today. The crew that installed it were top notch and very proficient. Answered all our questions, done and cleaned up in one day. Great job cleaning up. Couldn’t be happier with them and our experience with the folks at Metal Roof Outlet. Roof looks great.

Thank you!

Owner's Reply:

Response from Metal Roof Outlet

Hi Deb and Don,

Thank you for your 5 star review! We are so glad to hear you had a great experience and your roof looks great!

Product Satisfaction:
Rated 5 out of 5
Sales and Customer Service:
Rated 5 out of 5
Installation Process:
Rated 5 out of 5
Web Review from -

Deb and Don