Customer reviews

Note: Metal Roof Outlet will share your review publicly, using either your real name or your name as entered into the “Display Name” field below. Your email may be used to contact you regarding any concerns raised in your review, but will not be shared or disclosed. If you have any concerns, please contact us or read our privacy policy.

Metal Roof Outlet -
London
Customer

Date:
April 29, 2024
Comment:

Great product and staff

Owner's Reply:

Response from Metal Roof Outlet

Hi Bruce,

Thank you for your review. We appreciate your business!

Product Satisfaction:
Sales and Customer Service:
Installation Process:
Web Review from -

Bruce MacKenzie

Metal Roof Outlet -
Lynden
Customer

Date:
April 24, 2024
Comment:

We have a 160-year-old, slate-roofed farmhouse. When the old nails gave out, the roof started to leak in dozens of places.

We had 9 different roofing companies come out, with products ranging from natural slate to steel to aluminum to shingles to plastic. Metal Roof Outlet’s quote, for Vicwest True Nature Slate, was the second lowest. The product was beautiful. The salesman, Mike Van Beers, was knowledgeable. He talked to us about the product and company, when the other reps mostly bad-talked the competitors.

Metal Roof Outlet quoted on the entire job, whereas others were piecemeal, with one company wanting us to remove the slate ourselves and another asking us to provide the bin. Metal Roof Outlet did everything.

They came out on the day they said, worked steadily for 3 days, and left behind a beautiful roof and a perfectly cleaned up worksite.

Fantastic work all around.

Owner's Reply:

Response from Metal Roof Outlet

Hi Daina,

Thanks so much for your review and kind comments. We’re so happy to hear you’re happy with your beautiful new metal roof! We appreciate your business.

Product Satisfaction:
Sales and Customer Service:
Installation Process:
Web Review from -

Daina in Lynden Ontario

Metal Roof Outlet -
Aylmer
Customer

Date:
January 17, 2024
Comment:

Mike is awesome to deal with and always goes the extra mile for us. This is our 2nd house that we have installed metal shingles on with Metal Roof Outlet and we are super pleased. People are always amazed and think they are just normal shingles. Metal Roof Outlet is very competitive with their pricing! Will keep recommending them to our family and friends.

Owner's Reply:

Response from Metal Roof Outlet

Hi Julian,

Thank you so much for your review and recommendation. We appreciate your repeat business (on your 2nd home) and we’re so glad you’re pleased with your metal roof.

Product Satisfaction:
Sales and Customer Service:
Installation Process:
Web Review from -

Julian

Metal Roof Outlet -
MOUNT BRYDGES
Customer

Date:
January 9, 2024
Comment:

The installers worked non-stop all day, and went over the entire property in order to collect all left over materials. There was not one piece of garbage left when they were done the job.

Owner's Reply:

Response from Metal Roof Outlet

Hi Penny,

Thank you for your 5-star review and comments. We’re pleased to hear you’re happy with the installation process. Our professional installers take great pride in their work–including the clean-up!

Thanks for your business and enjoy your new Metal roof!

Product Satisfaction:
Sales and Customer Service:
Installation Process:
Web Review from -

Penny

Metal Roof Outlet -
Simcoe
Customer

Date:
November 29, 2023
Comment:

Hello Jeff

Just a follow up to our call Monday to let you know that the roof was completed to our satisfaction. It is our 3rd roof with your company – The 1st one done in January of 2015. The look of each roof is always taken to be regular roofing and comments are “amazement ” to learn its steel. The roof you completed for us in Long Point with a severe climate from waterfront Lake conditions is backed with the same warrantee. Your installers were polite and got the job done before the heavy rain Saturday. They left the site clean and neat. Thankyou for your service.

AJ and Dar.

Owner's Reply:

Response from Metal Roof Outlet

Hi AJ and Dar,

Thanks so much for your thoughtful review. We’re so glad you’re happy with your metal roof in Long Point. We’re also grateful to have worked with you on past projects. Thank you for your loyalty and trust!

Product Satisfaction:
Sales and Customer Service:
Installation Process:
Web Review from -

AJ and Dar